Returns & Refunds

If you need to return an order, please contact us within 7 days of receiving it.

Online Orders

If you're not completely satisfied with your purchase, contact us and we'll provide return instructions. Please repack the items carefully and return them in saleable condition.

• Regular-priced items may be returned within 30 days of receiving your order.
• Refunds are issued less the original shipping cost.
• Shipping fees and surcharges (including those based on size, weight, storage location, or destination) are non-refundable.
• Non-refundable items include:
  • Sale or clearance items
  • Dated items (such as calendars)
  • Special-order items
  • Personalized items (e.g. engraving)

If your order arrives damaged or we've made an error, please contact us within 2 business days of delivery. We'll work with you to resolve the issue.

Online purchases may also be returned or exchanged in store. Please bring the item(s) and your original receipt.

In-Store Purchases

• Regular-priced items may be returned within 30 days of purchase.
• Non-refundable items include:
  • Sale or clearance items
  • Dated items (such as calendars)
  • Special-order items
  • Personalized items (e.g. engraving)

Items purchased in store may only be returned or exchanged in store.

Refunds

Refunds are issued to the original payment method. Depending on your financial institution, it may take up to 10 business days for the refund to appear in your account.