Thank you for shopping at Joseph's. If you are not entirely satisfied with your purchase we are here to help.


Please contact us within 30 calendar days to return an item from the date you received it. Please ensure your item be unused and in the same condition that you received it, as well as it be in the original packaging. We ask that you carefully repack the item(s) and send them back to us at:

#39-2721 Markham Road
Toronto, Ontario M1X 1L5


Once we receive your items we will issue a refund, less the cost of shipping, for products returned in saleable condition. We will contact you immediately after receiving the product to notify you that your return has been processed. You will receive the credit within 7-10 days, depending on your card issuer.

Damaged Items:

If an item in your order was damaged during shipping, please contact us as soon as possible. Please email a photo and description of your damaged item(s) to: and we will reach out to make it right.