Privacy policy

Last updated: September 20, 2026

Joseph's Inspirational Services Inc. ("Joseph's", "we", "us", or "our") respects your privacy and is committed to protecting the personal information you provide to us.

This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit josephsinspirational.ca, make a purchase, create an account, contact us, or otherwise interact with our business.

Information We Collect

We collect personal information that you provide to us when you place an order, create an account, contact us, or use our website. This may include:

  • Your name, billing and shipping addresses, phone number, and email address
  • Order and purchase information
  • Payment and transaction information
  • Account information, if you create an account
  • Information you provide when contacting us for customer service or other inquiries

We may also automatically collect certain information when you use our website, such as your IP address, browser and device information, and information about how you interact with our website.

We limit the collection of personal information to what is reasonably necessary for the purposes described in this policy.

How We Use Your Information

We may use your personal information to:

  • Process and fulfill orders
  • Process payments
  • Arrange shipping, delivery, returns, and exchanges
  • Create and manage customer accounts
  • Communicate with you about your orders or inquiries
  • Provide customer service
  • Maintain the security of our website and help prevent fraud
  • Improve our website, products, and services
  • Comply with legal and regulatory requirements
  • Send promotional emails or other marketing communications where you have provided consent or where otherwise permitted by law

You may unsubscribe from promotional emails at any time using the unsubscribe link included in those messages. You may still receive non-promotional communications relating to your orders, account, or transactions.

Shopify and Other Service Providers

Our online store is powered by Shopify. Shopify processes certain personal information in order to provide ecommerce services to us and to you.

We also use third-party service providers to help us operate our business. These may include payment processors, shipping and delivery providers, technology providers, analytics services, and other companies that perform services on our behalf.

We disclose personal information to these providers only as reasonably necessary for them to perform their services or as otherwise permitted or required by law.

Shopify's own privacy practices are governed by its privacy policies.

Cookies and Website Information

Like most ecommerce websites, our website uses cookies and similar technologies.

Cookies may be used to:

  • Keep the website functioning properly

  • Remember your preferences

  • Maintain your shopping cart and account functions

  • Understand how visitors use our website

  • Measure and improve website performance

  • Support advertising and marketing activities, where applicable

You can adjust your browser settings to block or remove cookies. Please note that disabling certain cookies may affect the functionality of our website.

How We Share Your Information

We do not disclose your personal information except as reasonably necessary to operate our business, provide our services, or comply with legal requirements.

We may disclose personal information to:

  • Shopify and other technology providers that support our online store
  • Payment processors
  • Shipping, delivery, and fulfillment providers
  • Analytics and marketing service providers
  • Professional advisers and other service providers
  • Government, regulatory, law-enforcement, or other parties where disclosure is required or permitted by law

We may also disclose information in connection with a business transaction, such as a sale, merger, restructuring, or transfer of all or part of our business, as permitted by applicable law.

Consent

We collect, use, and disclose personal information with your consent or as otherwise permitted or required by law.

By providing personal information to us for a particular purpose, such as placing an order, you consent to our use of that information for purposes reasonably connected with completing the transaction and providing our services.

Where additional consent is required, such as for certain marketing activities, we will request it as appropriate.

You may withdraw your consent to certain uses of your personal information, subject to legal or contractual restrictions and reasonable notice.

Retention of Personal Information

We retain personal information only for as long as reasonably necessary to fulfill the purposes for which it was collected and to meet our legal, accounting, tax, and business obligations.

When personal information is no longer required, we take reasonable steps to securely delete, destroy, or anonymize it, as appropriate.

Security

We use reasonable administrative, technical, and physical safeguards appropriate to the sensitivity of the personal information in our care.

However, no method of transmitting or storing information is completely secure, and we cannot guarantee absolute security.

Your Privacy Rights

Depending on applicable law, you may have the right to request access to the personal information we hold about you and to request corrections if that information is inaccurate or incomplete.

You may also contact us to:

  • Ask how your personal information is being used or disclosed
  • Update or correct your information
  • Withdraw consent where applicable
  • Make a privacy-related inquiry or complaint

We may need to verify your identity before completing certain requests.

International Processing

Some of our service providers, including Shopify and other technology providers, may process or store personal information outside of Canada.

When personal information is processed in another country, it may be subject to the laws of that jurisdiction and may be accessible to courts, law-enforcement agencies, or other authorities in accordance with those laws.

Third-Party Websites

Our website may contain links to websites operated by third parties. We are not responsible for the privacy practices, security, or content of websites that we do not operate.

We encourage you to review the privacy policies of third-party websites before providing personal information to them.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our practices, services, technology, or legal requirements.

When we make changes, we will update the "Last updated" date at the top of this page.

Contact Us

If you have questions about this Privacy Policy, would like to access or correct your personal information, or have a concern about how your personal information has been handled, please contact us:

Joseph's Inspirational Services Inc.
39-2721 Markham Road
Toronto, ON M1X 1L5
Canada

Email: info@josephsinspirational.ca