Conditions d’utilisation
Last updated: September 20, 2026
This website is operated by Joseph's Inspirational Services Inc. ("Joseph's", "we", "us", or "our"). These Terms of Service govern your use of josephsinspirational.ca and purchases made through our website.
By accessing our website or placing an order, you agree to these Terms of Service and to the policies referenced on our website, including our Privacy Policy and Refund Policy.
Online Store
You may use our website and services only for lawful purposes and in accordance with applicable laws.
You may not interfere with the operation or security of our website, attempt to gain unauthorized access to the website or its systems, transmit malicious software, collect information about other users without authorization, or use our website or content for unlawful purposes.
Our online store is hosted by Shopify, which provides the ecommerce platform we use to offer our products and services online.
Products and Availability
We make reasonable efforts to provide accurate product descriptions, images, pricing, and availability. However, errors or omissions may occasionally occur.
Product colours and appearance may vary slightly from photographs due to differences in lighting, materials, manufacturing, and device displays.
Products may be available in limited quantities, and availability is not guaranteed. We reserve the right to discontinue products or limit quantities where reasonably necessary.
Pricing
Prices are shown in Canadian dollars unless otherwise indicated and are subject to change without notice.
Applicable taxes and shipping charges are calculated as appropriate during checkout.
If a product is listed at an incorrect price because of an error, we reserve the right to correct the error and cancel or adjust the affected order. If payment has already been processed for an order that we cancel, the applicable amount will be refunded.
Orders
We reserve the right to refuse or cancel an order where reasonably necessary, including in cases of suspected fraud, pricing or inventory errors, product unavailability, or other circumstances that prevent us from fulfilling the order.
If we cancel or make a significant change to your order, we will make reasonable efforts to contact you using the information provided with your order.
You are responsible for providing accurate and complete billing, shipping, contact, and account information.
Shipping
Shipping costs and available delivery methods vary depending on the size and weight of the order, destination, and product location.
Delivery estimates are provided as a guide and are not guaranteed. Delays may occur due to carriers, weather, product availability, customs, or other circumstances outside our reasonable control.
Additional shipping charges may apply to oversized, heavy, remote-destination, or specially handled orders where indicated.
Returns and Exchanges
Returns and exchanges are governed by our Refund Policy.
Regular-priced items may generally be returned within 30 days, subject to the conditions and exclusions described in that policy.
Certain items, including sale and clearance items, dated products, special-order items, and personalized items, are non-refundable.
Special Orders and Personalized Items
Special-order and personalized items, including engraved products, are generally considered final sale unless the item arrives damaged, defective, or incorrect.
Customers are responsible for reviewing and confirming personalization details, including names, dates, wording, spelling, and other information, before submitting an order.
Payment and Account Information
You agree to provide current, complete, and accurate information when placing an order or creating an account.
Payment information is processed through our payment service providers. We do not independently control the security or operation of third-party payment services.
Website Content
The content of this website, including text, photographs, graphics, logos, product information, and other materials created or owned by Joseph's, may not be reproduced, distributed, republished, or commercially used without our permission, except as permitted by law.
Third-party trademarks, product images, descriptions, and other materials remain the property of their respective owners.
Third-Party Services and Links
Our website may contain links to third-party websites or use services provided by third parties.
We are not responsible for the content, availability, privacy practices, or operation of websites or services that we do not control. Your use of third-party services may also be subject to their own terms and policies.
Errors and Corrections
Occasionally, information on our website may contain typographical errors, inaccuracies, or omissions relating to product descriptions, pricing, promotions, shipping charges, availability, or other information.
We reserve the right to correct errors or update information and, where reasonably necessary, cancel affected orders.
Disclaimer and Limitation of Liability
We make reasonable efforts to maintain the accuracy, security, and availability of our website, but we cannot guarantee that the website will always operate without interruption or error.
To the extent permitted by applicable law, Joseph's Inspirational Services Inc. will not be liable for indirect, incidental, special, or consequential losses arising from the use of our website or services.
Nothing in these Terms is intended to exclude or limit any rights or remedies that cannot legally be excluded or limited under applicable law.
Privacy
Your submission and use of personal information through our website is governed by our Privacy Policy.
Changes to These Terms
We may update these Terms of Service from time to time to reflect changes to our business, website, services, or legal requirements.
The current version will be posted on this page with the updated date shown above.
Governing Law
These Terms of Service are governed by the applicable laws of Canada and the Province of Ontario.
Contact Us
If you have questions about these Terms of Service, please contact us:
Joseph's Inspirational Services Inc.
39-2721 Markham Road
Toronto, ON M1X 1L5
Canada
Email: info@josephsinspirational.ca